banking

Seamless & Connected
Omni-Channel Experience Delivered.

Accelerate Digitization in Banking Industry & Gain Competitive Advantage

Acquisition

Launch growth hack viral campaigns using in-app referrals on WhatsApp, Facebook & Twitter
Cross promotion of the main app in your other or partner apps
Sharing of happy moments on all social media platforms

Acquisition

Engagement

Engagement

Monitor activities across channels with real-time analytics to get deep insights & take contextual actions
Multiple options for delivering the most compelling, highly personalized messages across every relevant channel
Notify sales reps as soon as a customer clicks on a particular banner or screen for immediate engagement
Geotargeting campaigns for Tier 1 cities, Tier 2 cities and so on
Create a geo-fence around banks and ATMs and target customers entering, dwelling or exiting with relevant offers
Target users who have uninstalled the app or have become dormant with Facebook remarketing
Secure banking transactions on social media platforms such as Twitter through direct messages

Engagement

Gamification

Assign achievement badges to users based on the size/frequency/type of their transactions
Reward points based on the number of transactions made on the app
Implement small quizzes to increase the users’ financial management knowledge
Reward the customers with an exclusive consultation with a financial advisor

Gamification

Predictive Marketing

Predictive Marketing

Classify users based on their propensity to do a particular action or churn
Divide users into buckets of low, medium and high likelihood of doing a particular action and launch campaigns accordingly
Detect fraudulent behavior and anomalies and take preventive actions

Predictive Marketing

Partner Integration

Opening up resources to online banking marketplaces
Integrate with agents, brokers, third party apps
Integrate legacy applications for B2E apps and MIS reporting
Expose APIs for app developers, for instance, secure wallet APIs

Partner Integration

Benefits

In-App Referrals

One-stop-shop solution for Enterprises, no need for multiple service providers

Omni Channel Devices

In context seamless transition of consumers across omni-channel devices

Build Apps

Choose from public/dedicated cloud, hybrid or on-premise services

Cloud Services

Reduce time to market from months to days

Protected Resources

Launch complex use cases instantly without depending on the development team

Actionable Big Data

Excellent customer service with 24×7 support and committed SLAs

Ready to take the step towards digital transformation in banking? Let’s Talk