travel

Inspire Wanderlust in the
Customers with Omni-Channel Experience

Skyrocket Customer Loyalty by orchestrating consistent experience across all channels

Acquisition

Launch virality campaign using in-app referrals in WhatsApp, Facebook, Twitter
Sharing of happy moments on all social media platforms
Gamification of events enabling users to invite their friends on the app

Acquisition

Engagement

Engagement

Suggest users for flights based on their history, bookings and interests
Notify users about their boarding time or when the check-in is about to close
Enable users to ask and get status of flights through Twitter
Automated notifications offering add-on services, last minute class upgrade offers
Location based notifications whenever a new flight starts on the home route of users
Collect surveys from the customers post their journey
Launch campaigns offering attractive deals on food choices prior to boarding

Engagement

Predictive Marketing

Forecast the propensity of the customers to do a particular action
Decrease financial turbulence, keep an eye on travel trends and take pre-emptive actions to keep things under control
Analyze the behavior, type of flight taken, kind of places visited and predict the next travel period of the customers to target them with tailored offers

Predictive Marketing

Gamification

Gamification

People mostly travel with their family/friends/colleagues, maintain buddy lists and notify the users when their buddy/relative lands or on successful flight take off
Give badges to frequent flyers such as globetrotter, nomad, explorer based on their number of flights taken
Badges could also be given based on the destinations, for instance give the badge called Vasco da Gama if a customer visits all the places Vasco da Gama has been
Give traditional makeover to the avatars of the customers as they travel to new states or countries
Enable gifting of tickets/packages to loved ones or colleagues/employees as rewards
Social leaderboards could be created collectively based on the number of flights taken and the number of badges achieved

Gamification

Partner Integration

Expose your APIs to Online Travel Agents(OTA) and partner apps securely
Integrate legacy applications for Business to Employee apps and MIS reporting
Identity based metering, traffic and security policies
SDK life cycle management and API test harness

Partner Integration

Benefits

In-App Referrals

One-stop-shop solution for Enterprises, no need for multiple service providers

Omni Channel Devices

In context seamless transition of consumers across omni-channel devices

Build Apps

Choose from public/dedicated cloud, hybrid or on-premise services

Cloud Services

Reduce time to market from months to days

Protected Resources

Launch complex use cases instantly without depending on the development team

Actionable Big Data

Excellent customer service with 24×7 support and committed SLAs

Ready to take the step towards digital transformation in travel? Let’s Talk